Fumihisa Tajima

Associate Director, Clinical Research & Development Division

Fumihisa Tajima

Team members striving day by day to add extra value and increasing client satisfaction

Team members striving day by day to add extra value and increasing client satisfaction

With the growing shift from local studies to global studies in the development of pharmaceutical products, trials are becoming more difficult, due to the introduction of eTMF and the creation of materials to comply with ICH-GCP. Under these circumstances, CRAs are not only required to comply strictly with various kinds of regulations and protocols, but in fact the personality of CRAs can be an important element to the success of a clinical trial, because it influences how comfortably site staff can implement the different trial-related tasks that are necessary.
To train each and every CRA as a pharmaceutical product development professional, Linical has set up a training system, organized in stages according to the experience level, so that CRAs effectively acquire the knowledge and skills required for clinical development. Furthermore, even after assigning CRAs to a team, we continue to train them through projects, by means of On-the-Job Training and guidance to refine their approach to clinical trials and experimental drugs. We also equip them with the ability to engage openly in discussion with site staff and build positive relationships with them, so that we can assure our clients smooth implementation of their clinical trials.

From a management point of view, monitor leaders (MLs) lead the execution of projects. We create an environment that makes it easy for all team members to conduct their work and to ensure that all CRAs perform their tasks, as a team, with a high degree of motivation and a common focus on the success of the clinical trial. This approach has earned us very favorable appraisals from the pharmaceutical companies that have commissioned clinical trials from us.
Not only do we guide the clinical trials we work on to a successful conclusion, but all our team members strive day by day to add extra value, increasing client satisfaction. So, the next time you consider outsourcing a clinical trial, please do not hesitate to contact Linical and let us help you.